Shift Lead - USC Village

Kaizen Lab Inc.; Los Angeles (CA); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Shift meal

Employee discount

Fun, dynamic team

Team bonding events

Product tastings

Leadership growth

Job summary

SunLife Organics in Los Angeles is seeking a SunLife Samurai to lead by example and deliver an exceptional guest experience. You’ll mentor associates, maintain daily operations, and uphold SunLife standards with enthusiasm. This role requires a passion for service and strong leadership, with weekend/evening availability.

The position offers a dynamic, energetic workplace and opportunities to grow leadership skills within the SunLife community.

Qualifications

• 6 months of food service experience (preferred).
• Passion for leadership and customer service.
• Strong communication, problem-solving and time management skills.
• Ability to stay energized in a fast-paced environment with a positive attitude.
• Flexibility to work weekends, evenings, and holidays.

Responsibilities

• Lead and mentor associates to keep the team motivated and aligned.
• Deliver exceptional guest experiences with friendly service.
• Maintain cleanliness, safety, inventory, and policy compliance.
• Oversee daily operations and assist in absence of leadership.
• Train new associates and promote teamwork.
• Engage with the community to build SunLife brand loyalty.

Skills

Leadership

Customer Service

Communication

Problem-solving

Time Management

Flexibility

Job description

Become a SunLife Samurai!

As a Samurai, you’ll be the heartbeat of the SunLife team! You’ll lead by example, motivate your crew, and deliver the ultimate guest experience with enthusiasm and top-notch service. Whether you're behind the counter or on the floor, you’ll set the standard for excellence in everything you do. The rate for this role is $19.42 per hour with additional compensation in the form of tips.

What You’ll Do:

• Lead & Inspire: You’re the go-to person for setting the tone, keeping things running smoothly, and leading by example. You'll manage and mentor associates, making sure the team stays motivated, efficient, and aligned with SunLife's goals and culture.
• Create an Amazing Experience: Deliver the SunLife vibe by greeting every guest with a smile, offering expert recommendations, and ensuring products are made to perfection every time.
• Keep Things Running: Ensure everything is in tip-top shape – from cleanliness and safety to inventory control and adhering to company policies. You’ll oversee daily operations, troubleshoot issues, and step in when needed in the absence of a senior manager.
• Teamwork & Training: Foster a positive, collaborative environment by building strong relationships with your team, addressing any conflicts, and training new associates on our standards, products, and systems.
• Community Champion: Get involved with local events, connect with nearby businesses, and build brand loyalty through genuine connections in the community.

What You Bring:

• At least 6 months of food service experience (preferred).
• A passion for leadership, customer service, and all things SunLife.
• Strong communication, problem-solving, and time management skills.
• Ability to stay energized and efficient in a fast-paced environment, while keeping a positive attitude.
• Flexibility to work weekends, evenings, and holidays.

Perks of Being a Samurai:

• Shift meal worth $15 in value every time you work.
• Employee Discount
• Be part of a fun, dynamic team that feels like family.
• Team bonding events twice per year!
• Menu and New Product tasting regularly to keep your product knowledge sharp!
• Grow your leadership skills and get involved in your local community.

Enjoy a healthy, vibrant work culture with opportunities for personal and professional growth!

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. SunLife Organics is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.