Shift Lead - Pizza Team & Customer Experience

Papa Johns; Austell (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Papa Johns in Austell, Georgia is looking for a Shift Leader to supervise shifts in the restaurant. You will ensure high-quality products and customer service while managing daily operations in line with company policies.

The ideal candidate will have experience in food service, a strong focus on customer satisfaction, and the ability to lead a team. We value diversity and ensure compliance with all relevant laws.

Qualifications

• Strong understanding of customer service principles and ability to handle customer complaints.
• Experience in food service or restaurant operations preferred.
• Ability to train and supervise team members.

Responsibilities

• Supervise shifts to ensure product quality and customer service.
• Manage restaurant operations and compliance with policies.
• Provide feedback and maintain performance standards.

Skills

Customer service

Team management

Operational compliance

Job description

Papa Johns in Austell, Georgia is looking for a Shift Leader to supervise shifts in the restaurant. You will ensure high-quality products and customer service while managing daily operations in line with company policies.

The ideal candidate will have experience in food service, a strong focus on customer satisfaction, and the ability to lead a team. We value diversity and ensure compliance with all relevant laws.