Shift Supervisor: Lead Quality & Service

Papa Johns; Johns Creek (GA); On-site; USD 16,531 - 22,041; Full time

Job summary

Papa John's in Johns Creek, GA is seeking a Shift Leader to supervise shifts and ensure high quality products and customer service. You will help manage daily operations, enforce company policies, and support profitability while maintaining cleanliness and safety standards.

This role requires teamwork and flexibility to adapt to changing needs. Experience in food service and ability to follow procedures are preferred; training is provided.

Qualifications

• Responsibilities include supervising shifts, ensuring product quality and customer service.
• Adherence to company policies, procedures, programs and systems.
• Ability to manage shift coverage and maintain standards of safety and cleanliness.

Responsibilities

• Adheres to guidelines for each station including dough handling and portioning.
• Maintain food quality, customer service and cost controls.
• Ensure shift coverage and provide feedback to address issues.
• Assist in inventory management and cash handling as needed.
• Comply with all applicable laws and company posters.

Job description

Papa John's in Johns Creek, GA is seeking a Shift Leader to supervise shifts and ensure high quality products and customer service. You will help manage daily operations, enforce company policies, and support profitability while maintaining cleanliness and safety standards.

This role requires teamwork and flexibility to adapt to changing needs. Experience in food service and ability to follow procedures are preferred; training is provided.