Shift Lead — Pet Store (Sales & Animal Care)

Pet Supermarket; Fort Lauderdale (FL); Presencial; USD 18.000 - 23.000; Jornada completa

Descripción de la vacante

Pet Supermarket is seeking a Shift Lead to support the store management team in daily operations, sales, merchandising, animal care, and policy adherence. You will help drive sales goals and ensure smooth daily operations as the manager on duty, while upholding Sunrise Support Office guidelines.

You will supervise a team, assist customers, coordinate tasks, and maintain a safe, clean store with proper animal care, restocking, and inventory control.

Formación

• Minimum 1 year retail or customer service experience
• Enjoy working with and around animals.

Responsabilidades

• Assist customers and lead the team in driving sales, service, and customer experience initiatives to achieve sales, KPIs and store performance goals.
• Prioritize, assign, and delegate daily goals, tasks, and assignments to associate team and ensure proper completion when manager on duty.
• Maintain a high level of professionalism and positive attitude in the workplace, including communicating verbally, in writing, or by email.
• Partner with the Store Manager to plan and execute community events and develop mutually beneficial business relationships with rescue agencies.
• Protect employees and customers by maintaining a safe and clean store environment; care for livestock and feed as required.
• Lead and demonstrate engagement with customers using selling and service model.
• Support store standards and safety requirements; protect company assets.
• Assist with inventory, restocking, and merchandising; heavy lifting up to 55lbs.

Conocimientos

Sales leadership

Customer service

Team management

Safety compliance

Retail operations

Descripción del empleo

Pet Supermarket is seeking a Shift Lead to support the store management team in daily operations, sales, merchandising, animal care, and policy adherence. You will help drive sales goals and ensure smooth daily operations as the manager on duty, while upholding Sunrise Support Office guidelines.

You will supervise a team, assist customers, coordinate tasks, and maintain a safe, clean store with proper animal care, restocking, and inventory control.