Pet Store Shift Lead: Drive Sales & Animal Care

Pet-Supermarket; Boca Raton (FL); Vor Ort; USD 18.000 - 26.000; Vollzeit

Zusammenfassung

Pet Supermarket seeks a Shift Lead to assist the store management team in daily operations, sales, merchandising, animal care, and adherence to company policies. You will support animal well-being and strive to enhance pets’ lives while shoppers browse.

You will drive daily sales goals and execute tasks as the manager on duty. The role requires leading the team, ensuring safety, restocking, and community engagement as part of store performance.

Qualifikationen

• Minimum 1 year retail or customer service experience.
• Enjoy working with and around animals.

Aufgaben

• Assist customers and lead the team in driving sales, service, and customer experience initiatives to achieve sales, KPIs and store performance goals.
• Prioritize, assign, and delegate daily goals, tasks, and assignments to associate team and ensure proper completion when manager on duty.
• Maintain professionalism and a positive attitude in the workplace, including communication via verbal, written, or email.
• Partner with Store Manager to plan and execute community events and develop relationships with rescue agencies.
• Protect employees and customers by maintaining a safe and clean store environment; ensure animal care and feeding.
• Lead and demonstrate engagement with customers using selling and service model.
• Maintain store standards and meet safety requirements; protect company assets.
• Clean pet enclosures and ensure animals have food and water; maintain the fish system.
• Restock merchandise and assist with inventory counts; heavy lifting up to 55lbs.
• Communicate concerns about performance gaps to management; assist with new hire training and merchandising guidance.
• Support community events and partnerships with rescue agencies; perform other duties as assigned.

Kenntnisse

Customer service

Retail

Animal care

Leadership

Jobbeschreibung

Pet Supermarket seeks a Shift Lead to assist the store management team in daily operations, sales, merchandising, animal care, and adherence to company policies. You will support animal well-being and strive to enhance pets’ lives while shoppers browse.

You will drive daily sales goals and execute tasks as the manager on duty. The role requires leading the team, ensuring safety, restocking, and community engagement as part of store performance.