Shift Lead, Parking Operations & Guest Experience

ADP Middleware Test Company; Augusta (GA); On-site; USD 26,000 - 38,000; Full time

Job summary

ADP Middleware Test Company in Augusta, GA is seeking a Shift Manager to supervise parking operations on a rotating schedule. You will lead valet attendants, cashiers, and parking staff to ensure smooth operations, excellent service, and compliance with safety and cash-handling procedures.

This on-site role requires strong leadership, decision-making, and communication with property management, plus the ability to handle customer complaints and coordinate breaks and coverage to maintain service

Qualifications

• Must demonstrate ability to lead and supervise a team in a fast-paced environment.
• Experience coordinating multiple staff and shifts is preferred.

Responsibilities

• Supervises parking operations during assigned shift, managing valet attendants, cashiers, and parking staff to ensure smooth operations and service quality.
• Handles customer complaints.
• Monitors cash handling procedures.
• Coordinates staff breaks and coverage.
• Ensures safety protocols are followed.
• Serves as on-site leadership during shift, making operational decisions and communicating with property management as needed.

Skills

Leadership

Staff management

Customer service

Cash handling

Safety compliance

Job description

ADP Middleware Test Company in Augusta, GA is seeking a Shift Manager to supervise parking operations on a rotating schedule. You will lead valet attendants, cashiers, and parking staff to ensure smooth operations, excellent service, and compliance with safety and cash-handling procedures.

This on-site role requires strong leadership, decision-making, and communication with property management, plus the ability to handle customer complaints and coordinate breaks and coverage to maintain service