Shift Lead: Own the Shift, Guide a Fast-Paced Crew

PWR Management LLC; West Palm Beach (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

PWR Management LLC is hiring for a Shift Lead at Smalls Sliders. This role provides direct supervision of the squad during shifts, covers for absences, manages cash, and ensures service standards are met in a fast-paced environment.

Responsibilities include deploying team members, monitoring attendance, assigning duties, training staff, resolving customer issues, and adhering to company policies. Candidates should have 18+ years old status and reliable transportation.

Qualifications

• Experience running shifts in a fast-paced environment.
• Ability to communicate duties and expectations clearly.
• Cash handling/management experience.
• Must be 18+ and have reliable transportation.

Responsibilities

• Provide direct supervision to the squad, both independently and as part of the supervisory team, including covering for absences and resolving issues during the shift.
• Deploy squad members based on shift schedules, monitor attendance, and assign duties by role/skill.
• Supervise staff, assist with training, handle customer issues, and ensure adherence to policies and safety standards.
• Balance cash drawers and prepare deposits; perform other duties as assigned.

Skills

Shift leadership

Fast-paced environment

Cash handling

Customer service

Training

Job description

PWR Management LLC is hiring for a Shift Lead at Smalls Sliders. This role provides direct supervision of the squad during shifts, covers for absences, manages cash, and ensures service standards are met in a fast-paced environment.

Responsibilities include deploying team members, monitoring attendance, assigning duties, training staff, resolving customer issues, and adhering to company policies. Candidates should have 18+ years old status and reliable transportation.