Shift Lead: Own the Shift, Elevate the Team

Whistle Express Car Wash; Jacksonville (FL); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Whistle Express Car Wash in Jacksonville, FL is seeking a Shift Lead who sets the standard on the lot. You’ll know the site, the crew, and when leadership isn’t on-site you’ll run the operation with accountability and urgency.

This role is fast, physical, and visible, requiring a hands-on leader who can own the shift, ensure safety, quality, and guest satisfaction, and coach the team to perform at their best.

Qualifications

• Prior leadership or team experience preferred.
• Able to work outdoors at a fast pace.
• Physically active and safety-conscious.
• Customer-focused with strong communication.

Responsibilities

• Engage customers and explain services and memberships to drive sales.
• Direct vehicles into the wash, ensure proper positioning and safety.
• Lead shift, open/close procedures, and delegate tasks.
• Inspect each vehicle for wash quality and report issues promptly.

Skills

Leadership

Customer service

Team supervision

Outdoor work

Job description

Whistle Express Car Wash in Jacksonville, FL is seeking a Shift Lead who sets the standard on the lot. You’ll know the site, the crew, and when leadership isn’t on-site you’ll run the operation with accountability and urgency.

This role is fast, physical, and visible, requiring a hands-on leader who can own the shift, ensure safety, quality, and guest satisfaction, and coach the team to perform at their best.