Shift Lead: Own the Shift, Elevate Service

35069 - Jerome Ave; New York (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

35069 - Jerome Ave is seeking a support role to assist the Restaurant General Manager (RGM) by running shifts autonomously. Responsibilities include ensuring customer satisfaction, supervising team members, and maintaining operational standards. Candidates should be at least 18 years old with reliable transportation and capable of performing physical tasks. The role requires strong customer service skills and teamwork to provide a positive dining experience.

Qualifications

• Must be at least 18 years old.
• Strong preference for internal promotion.
• Able to lift and manage up to 50 lbs.

Responsibilities

• Support the RGM by running shifts independently.
• Ensure customer satisfaction and quality service.
• Train and develop team members.

Skills

Customer service skills

Team collaboration

Basic business math

Job description

35069 - Jerome Ave is seeking a support role to assist the Restaurant General Manager (RGM) by running shifts autonomously. Responsibilities include ensuring customer satisfaction, supervising team members, and maintaining operational standards. Candidates should be at least 18 years old with reliable transportation and capable of performing physical tasks. The role requires strong customer service skills and teamwork to provide a positive dining experience.