Shift Lead — Operations & Quality Supervisor

The Wendy's Company; Jackson (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

The Wendy's Company in Jackson, MS, is seeking a supervisor to oversee daily operations during non-service hours and assist management during service hours. The role includes directing crew, ensuring safety, and enforcing policies.

You will train team members, monitor quality and service times, manage time cards and cash procedures, and maintain a safe work environment in line with company standards.

Qualifications

• Thorough knowledge of Wendy’s procedures and standards.
• High School diploma or equivalent educational certificate.
• At least 1 year of experience in the restaurant industry.

Responsibilities

• Supervises open and close activities during non-service hours.
• Provides work direction to crew members.
• Addresses performance problems requiring immediate attention; refers to unit manager for discipline if needed.

Skills

Leadership

Customer service

Education

High School diploma or equivalent

Job description

The Wendy's Company in Jackson, MS, is seeking a supervisor to oversee daily operations during non-service hours and assist management during service hours. The role includes directing crew, ensuring safety, and enforcing policies.

You will train team members, monitor quality and service times, manage time cards and cash procedures, and maintain a safe work environment in line with company standards.