Evening Shift Lead - Food Service Ops & Quality

The Wendy's Company; Roswell (GA); On-site; USD 28,000 - 42,000; Full time

Job summary

The Wendy's Company in Ridgeland, MS seeks a dedicated supervisor to oversee nightly and off-peak operations, ensuring smooth service when managers are unavailable. You will direct crew, monitor quality, enforce procedures, and support training.

A high school diploma and at least one year in a restaurant environment are required. Responsibilities include supervising open/close tasks, providing work direction, addressing performance issues, and ensuring wage/hour compliance.

Qualifications

• Supervises open/close activities during non-service hours.
• Provides work direction to crew members and handles performance issues.
• Follows procedures in the Operational Procedures Manual and safety rules.
• Requires a high school diploma and at least 1 year in the restaurant industry.

Responsibilities

• Supervises open and close activities during non-service hours.
• Provides “work direction” to crew members.
• Addresses performance problems and escalates as needed.
• Ensures time card accuracy and wage/hour compliance during non-service shifts.
• Adheres to cash handling and banking policies; follows dress and safety procedures.

Skills

Supervision

Leadership

Time management

Cash handling

Education

High School diploma

Job description

The Wendy's Company in Ridgeland, MS seeks a dedicated supervisor to oversee nightly and off-peak operations, ensuring smooth service when managers are unavailable. You will direct crew, monitor quality, enforce procedures, and support training.

A high school diploma and at least one year in a restaurant environment are required. Responsibilities include supervising open/close tasks, providing work direction, addressing performance issues, and ensuring wage/hour compliance.