Shift Lead - Operations & Guest Service Champion

Sonic Drive-In; Scottsburg (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Sonic Drive-In is hiring for a supervisory role to oversee daily restaurant operations and ensure quality food and service. The position involves leading shifts, supervising station tasks, and guiding new employee orientation within a fast-paced environment.

Responsibilities include maintaining policies, sanitation, and regular attendance while coordinating with team members to meet operational standards and guest satisfaction.

Qualifications

• General restaurant or retail knowledge.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.

Responsibilities

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru if applicable) as assigned to meet operational standards.
• Assist with new employee orientation and training.
• Comply with all company policies, procedures, and operational standards.
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease.
• Regular attendance.

Skills

Leadership

Time management

Conflict resolution

Multi-tasking

Communication

Decision making

Education

High school diploma or equivalent

Job description

Sonic Drive-In is hiring for a supervisory role to oversee daily restaurant operations and ensure quality food and service. The position involves leading shifts, supervising station tasks, and guiding new employee orientation within a fast-paced environment.

Responsibilities include maintaining policies, sanitation, and regular attendance while coordinating with team members to meet operational standards and guest satisfaction.