Shift Supervisor

ZippyApp - Recruitment Marketing; Rapid City (SD); On-site; USD 30,000 - 45,000; Full time

Job summary

ZippyApp - Recruitment Marketing is seeking a Shift Leader for their Sonic location in Rapid City, South Dakota. In this role, you will assist in managing daily operations, ensuring outstanding customer service, and guiding crew members to success.

Ideal candidates should have prior experience in leadership roles within a restaurant setting. This position offers a dynamic work environment and opportunities for growth. The role is available as full-time or part-time.

Qualifications

• Prior experience as shift lead, crew lead, supervisor, or manager is helpful.
• Ability to work in a fast-paced environment.
• Strong communication and management skills.

Responsibilities

• Assist in daily restaurant operations and ensure customer satisfaction.
• Train and motivate crew members to meet operational goals.
• Implement local marketing plans to control costs.

Skills

Team leadership

Customer service

Operational management

Training and motivation

Job description

At Sonic, you’ll serve great food, make great friends, and soak in a uniquely energetic work environment. As a Shift Leader, you’ll play a special part in making Sonic a rewarding place to work. The position is generally offered as full‑time or part‑time.

Requirements & Responsibilities

Essential Duties:

• Assisting drive‑in management in implementing the restaurant plan to meet established operating standards, sales, and profits.
• Assisting in training and motivating crew members and performing the work functions in the Seven Basic Stations as needed.
• Effectively implementing local store marketing plans to help control costs.
• Assisting in managing daily restaurant operations and providing every customer with outstanding service.
• Working and managing consistently and in compliance with the SONIC franchise license agreement, the SONIC‑Drive‑in Operations Manual, the drive‑in standard operations systems, and drive‑in policies and procedures.

Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is very helpful to your success in this role.