Shift Lead: Operations, Coaching & Sales

ADP, Inc.; Vacaville (CA); On-site; USD 29,000 - 32,000; Full time

Job summary

ADP, Inc. in Vacaville, CA is seeking a hands-on Assistant Manager to lead daily site operations, drive membership sales, and ensure safety compliance. This non-exempt, hourly role requires coaching team members and maintaining service standards.

You may open and close the site, monitor workflow, and provide real-time operational oversight across shifts. The ideal candidate brings prior leadership experience in fast-paced environments and a strong focus on safety and customer service.

Qualifications

• Prior leadership experience in a fast-paced environment.
• Strong communication and coaching skills.
• Ability to manage multiple priorities.

Responsibilities

• Open and close the site in accordance with company procedures.
• Oversee shift operations to ensure safe and efficient vehicle flow.
• Monitor staff workflow and productivity during assigned shifts.
• Ensure service standards and quality controls are maintained.
• Monitor employee working hours and communicate overtime concerns to site leadership.
• Maintain operational readiness of equipment and facilities.
• Supervise team members during assigned shifts and provide coaching.
• Escalate significant customer issues to upper management.
• Drive membership sales performance and support site sales initiatives.
• Address routine customer concerns.

Skills

Leadership experience

Communication skills

Prioritization

Job description

ADP, Inc. in Vacaville, CA is seeking a hands-on Assistant Manager to lead daily site operations, drive membership sales, and ensure safety compliance. This non-exempt, hourly role requires coaching team members and maintaining service standards.

You may open and close the site, monitor workflow, and provide real-time operational oversight across shifts. The ideal candidate brings prior leadership experience in fast-paced environments and a strong focus on safety and customer service.