Shift Lead: Open/Close, Customer Care & Pet Expert

Hollywood Feed; Lawrenceville (GA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Tips

Employee discounts

Free pet food and supplements

Job summary

Hollywood Feed in Lawrenceville, GA is hiring a Third Key Holder to support the Store Manager and Assistant Store Manager in opening, closing, customer service, and ensuring safe, efficient store operations.

The role requires weekend availability, strong sales and product knowledge, and a reliable driver license for local deliveries; compensation is hourly between $15.50 and $19.00 plus tips and employee discounts.

Qualifications

• High School Diploma or equivalent required.
• Valid driver’s license with at least 2 years' driving experience.
• Ability to operate or learn the POS system.
• Strong sales and customer service abilities.
• Commitment to animals and their owners.
• Excellent verbal communication and active listening.

Responsibilities

• Open prior to opening and close after operations.
• Greet and assist customers following service standards.
• Demonstrate product knowledge to meet pets' and customers' needs.
• Stock deliveries and maintain inventory accuracy.
• Operate and learn the Hollywood Feed POS system.
• Provide training support and team collaboration.
• Maintain weekend availability including 3 closing nights per week.
• Perform store maintenance, price updates and displays.
• Deliver Same Day orders per safety policies.
• Participate in educational sessions as scheduled.

Skills

Strong verbal communication

Active listening

Proven sales and customer service

Product knowledge or learn quickly

POS system operation or learning

Valid driver’s license with 2+ years'驾

Education

High School Diploma or equivalent

Tools

Point-of-Sale system

Job description

Hollywood Feed in Lawrenceville, GA is hiring a Third Key Holder to support the Store Manager and Assistant Store Manager in opening, closing, customer service, and ensuring safe, efficient store operations.

The role requires weekend availability, strong sales and product knowledge, and a reliable driver license for local deliveries; compensation is hourly between $15.50 and $19.00 plus tips and employee discounts.