Shift Lead - Miami

Kaizen Lab Inc.; Miami Beach (FL); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

Shift meal

Employee Discount

Team like family

Team bonding

Product tasting

Leadership growth

Job summary

SunLife Organics in Miami Beach is seeking a SunLife Samurai to lead guest experiences and motivate the team, whether behind the counter or on the floor. You will set the standard for service with enthusiasm and top-notch hospitality.

You'll oversee daily operations, coach associates, and ensure cleanliness, safety, and inventory control while adhering to SunLife's policies. This role offers opportunities to grow leadership skills and build community ties.

Qualifications

• At least 6 months of food service experience (preferred).
• A passion for leadership, customer service, and all things SunLife.
• Strong communication, problem-solving, and time management skills.
• Ability to stay energized and efficient in a fast-paced environment, while keeping a positive attitude.
• Flexibility to work weekends, evenings, and holidays.

Responsibilities

• Lead & Inspire: you're the go-to person for setting the tone, keeping things running smoothly, and leading by example.
• Create an Amazing Experience: greet guests with a smile, offer expert recommendations, and ensure products are made to perfection.
• Keep Things Running: oversee cleanliness, safety, inventory control, and adherence to policies; assist in absence of senior manager.
• Teamwork & Training: train new associates, foster a collaborative environment, and address conflicts on the floor.
• Community Champion: engage with local events and nearby businesses to build brand loyalty.

Skills

Leadership

Customer service

Communication

Problem solving

Time management

Flexibility

Job description

Become a SunLife Samurai!

As a Samurai, you'll be the heartbeat of the SunLife team! You'll lead by example, motivate your crew, and deliver the ultimate guest experience with enthusiasm and top-notch service. Whether you're behind the counter or on the floor, you'll set the standard for excellence in everything you do. The rate for this role is $15.50 per hour with additional compensation in the form of tips.

What You'll Do:

• Lead & Inspire: You're the go-to person for setting the tone, keeping things running smoothly, and leading by example. You'll manage and mentor associates, making sure the team stays motivated, efficient, and aligned with SunLife's goals and culture.
• Create an Amazing Experience: Deliver the SunLife vibe by greeting every guest with a smile, offering expert recommendations, and ensuring products are made to perfection every time.
• Keep Things Running: Ensure everything is in tip-top shape - from cleanliness and safety to inventory control and adhering to company policies. You'll oversee daily operations, troubleshoot issues, and step in when needed in the absence of a senior manager.
• Teamwork & Training: Foster a positive, collaborative environment by building strong relationships with your team, addressing any conflicts, and training new associates on our standards, products, and systems.
• Community Champion: Get involved with local events, connect with nearby businesses, and build brand loyalty through genuine connections in the community.

What You Bring:

• At least 6 months of food service experience (preferred).
• A passion for leadership, customer service, and all things SunLife.
• Strong communication, problem-solving, and time management skills.
• Ability to stay energized and efficient in a fast-paced environment, while keeping a positive attitude.
• Flexibility to work weekends, evenings, and holidays.

Perks of Being a Samurai:

• Shift meal worth $15 in value every time you work.
• Employee Discount
• Be part of a fun, dynamic team that feels like family.
• Team bonding events twice per year!
• Menu and New Product tasting regularly to keep your product knowledge sharp!
• Grow your leadership skills and get involved in your local community.

Enjoy a healthy, vibrant work culture with opportunities for personal and professional growth!

SunLife Organics is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.