Shift Lead: Leadership, Growth & Craft Coffee

Pour Decisions; Fremont (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Shift lead premium

Career growth

Inclusive work culture

Employee discounts

Job summary

Pour Decisions Craft is seeking a Shift Lead to drive daily operations and provide on-floor leadership in our Bay Area cafe and bar concept. The role focuses on supervising staff, managing inventory, and upholding high service and product quality in a fast-paced environment.

The ideal candidate has café or fast casual experience, strong communication skills, and a track record of leading teams. Competitive hourly pay with a shift premium, plus growth opportunities in a collaborative culture.

Qualifications

• Proven experience in a café/fast casual environment.
• Leadership or supervisory experience preferred.
• Strong inventory management and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Problem-solving mindset for customer issues.
• Flexible schedule including weekends/evenings.
• Ability to stand for extended periods and lift up to 25 lbs.
• Food Handler Certificate required.
• Responsible Beverage Training Certificate required.

Responsibilities

• Lead and motivate team members during shifts to deliver excellent customer service.
• Oversee daily operations including opening and closing duties.
• Manage inventory, place supply orders, and monitor stock levels to minimize waste.
• Assist with training new staff and supporting ongoing development.
• Handle customer concerns and resolve issues promptly and professionally.
• Ensure compliance with health, safety, and sanitation standards.
• Maintain cleanliness and organization of the café.
• Support baristas and kitchen staff during peak hours.

Skills

Leadership

Cafe experience

Inventory management

Communication

Multitasking

Problem solving

Flexible schedule

Stamina

Food handler

RBT/Responsible Beverage Training

Job description

Pour Decisions Craft is seeking a Shift Lead to drive daily operations and provide on-floor leadership in our Bay Area cafe and bar concept. The role focuses on supervising staff, managing inventory, and upholding high service and product quality in a fast-paced environment.

The ideal candidate has café or fast casual experience, strong communication skills, and a track record of leading teams. Competitive hourly pay with a shift premium, plus growth opportunities in a collaborative culture.