Shift Lead — Lead Store Service & Team Success

sappbroscareers; Council Bluffs (IA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Vision & Dental Insurance

Life & Accident Insurance

Disability Insurance

401k match

Paid Time Off

Paid Holidays

On-Demand Pay

Uniform & Footwear Program

Employee Assistance Program

Gym Membership Reimbursement

Tuition Reimbursement

Store & Restaurant Discounts

Career Advancement

Job summary

Sapp Bros. is hiring a Full-time Store Shift Lead in Council Bluffs, IA to oversee daily operations, greet guests, ensure clean store, and maintain stock levels.

You will lead a team during shifts, coordinate with management, handle customer issues with five-star service, and contribute to safety and loss-prevention programs. Ideal candidates have supervisory experience, strong teamwork, willingness to learn, and the ability to stand long hours.

Qualifications

• Past supervisory experience is preferred.
• Strong teamwork and communication skills.
• Willingness to learn and adapt in a fast-paced store environment.

Responsibilities

• Greet guests and provide five-star customer service.
• Lead and coordinate team during shifts; assist with scheduling and coverage.
• Operate POS and manage store during shift.
• Ensure cleanliness, restocking, and merchandise displays.

Skills

Supervisory experience

Teamwork

Willingness to learn

Customer service

Leadership

Job description

Sapp Bros. is hiring a Full-time Store Shift Lead in Council Bluffs, IA to oversee daily operations, greet guests, ensure clean store, and maintain stock levels.

You will lead a team during shifts, coordinate with management, handle customer issues with five-star service, and contribute to safety and loss-prevention programs. Ideal candidates have supervisory experience, strong teamwork, willingness to learn, and the ability to stand long hours.