Shift Lead: Lead Fast, Friendly Car Wash Operations

Express Wash Operations LLC; Shelbyville (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

Express Wash Operations LLC Take 5 Car Wash is seeking a Shift Lead to ensure each shift runs smoothly by supporting the team and delivering a great customer experience.

You’ll engage with customers, assist with daily operations, uphold site standards, and step in to lead when management is not on-site to ensure staff and customers are assisted.

This role emphasizes safety, quality, and leadership as you open and close, guide the team, and uphold Sparkle Assurance across every wash.

Qualifications

• Customer service skills for engaging with customers and promoting services.
• Awareness and enforcement of safety protocols across shift operations.
• Proven ability to lead a team and coordinate tasks during busy periods.

Responsibilities

• Engage with customers and promote services to drive engagement and sales.
• Direct vehicles into the wash tunnel and ensure safe, efficient operations.
• Lead the team during shifts; handle opening/closing duties and delegate tasks as needed.
• Inspect each wash for quality and uphold Sparkle Assurance, reporting issues promptly.

Skills

Customer service

Safety awareness

Team leadership

Communication

Job description

Express Wash Operations LLC Take 5 Car Wash is seeking a Shift Lead to ensure each shift runs smoothly by supporting the team and delivering a great customer experience.

You’ll engage with customers, assist with daily operations, uphold site standards, and step in to lead when management is not on-site to ensure staff and customers are assisted.

This role emphasizes safety, quality, and leadership as you open and close, guide the team, and uphold Sparkle Assurance across every wash.