Shift Lead - Lead a Fast-Paced Food Service Team

LV Petroleum; Fairview (KS); On-site; CAD 42,000 - 54,000; Full time

Job summary

LV Petroleum in Alberta is seeking a Shift Lead to help oversee daily food service operations, lead team members on assigned shifts, and ensure high-quality service in a fast-paced environment. You will coach staff, monitor performance, and train new hires on procedures, guest service, and safety standards.

The role focuses on delivering excellent guest experiences, accurate order preparation, proper cash handling, and maintaining cleanliness and safety.

Qualifications

• Experience in food service or retail preferred.
• Leadership or supervisory experience is a plus.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Basic understanding of food safety and sanitation standards.

Responsibilities

• Lead and support team members throughout assigned shifts.
• Provide coaching, direction, and motivation to maintain a positive work environment.
• Assist with training new hires on operational procedures, customer service, and food safety standards.
• Help monitor team performance and address concerns professionally as needed.
• Deliver excellent customer service and maintain a welcoming atmosphere.
• Ensure customer orders are prepared accurately and efficiently.
• Resolve guest concerns and complaints promptly and professionally.
• Lead by example in maintaining hospitality and service standards.
• Assist in overseeing daily food service operations during assigned shifts.
• Ensure food quality, preparation, cleanliness, and safety standards are followed.
• Support smooth workflow between front-of-house and kitchen operations.
• Help maintain equipment and ensure safe operational practices.
• Assist with inventory tracking, stock organization, and supply management.
• Monitor product levels and communicate inventory needs to management.
• Help minimize waste and maintain proper stock rotation procedures.
• Ensure compliance with sanitation, food safety, and cleanliness standards.
• Support register operations and ensure accurate cash handling procedures.
• Assist with opening and closing responsibilities, including cleaning, restocking, and securing the location.

Skills

Team Leadership

Customer Service

Communication

Multitasking

Food Safety

Education

High school diploma or equivalent

Job description

LV Petroleum in Alberta is seeking a Shift Lead to help oversee daily food service operations, lead team members on assigned shifts, and ensure high-quality service in a fast-paced environment. You will coach staff, monitor performance, and train new hires on procedures, guest service, and safety standards.

The role focuses on delivering excellent guest experiences, accurate order preparation, proper cash handling, and maintaining cleanliness and safety.