Shift Lead: Lead a Fast-Paced Car Wash Crew

Whistle Express Car Wash; Hot Springs (MT); On-site; USD 18,000 - 23,000; Full time

Job summary

Whistle Express Car Wash is seeking a Shift Lead in Hot Springs, MT to set the standard on the lot and run operations when management isn’t on-site. This leadership role requires ownership mindset and holding the team to high standards while delivering an excellent guest experience.

The position is fast, physical, and customer-focused, emphasizing safety, teamwork, and efficient daily operations. You will open/close, coach the crew, and ensure quality washes with strong guest satisfaction.

Qualifications

• Leadership experience or prior supervisory role.
• Comfortable working outdoors at a fast pace.
• Strong communication and customer service skills.

Responsibilities

• Greet customers and provide a positive experience; promote services and memberships.
• Direct vehicles safely into wash tunnel and prepare vehicles for washing.
• Lead shifts, delegate tasks, and provide guidance to keep operations on track.
• Inspect vehicles for quality and ensure adherence to safety protocols.
• Escalate issues to leadership as needed to maintain wash quality and guest satisfaction.

Skills

Leadership

Customer service

Operations

Team management

Safety compliance

Opening/Closing procedures

Job description

Whistle Express Car Wash is seeking a Shift Lead in Hot Springs, MT to set the standard on the lot and run operations when management isn’t on-site. This leadership role requires ownership mindset and holding the team to high standards while delivering an excellent guest experience.

The position is fast, physical, and customer-focused, emphasizing safety, teamwork, and efficient daily operations. You will open/close, coach the crew, and ensure quality washes with strong guest satisfaction.