Shift Lead -KFC/TB-E143010

Orchard Group; Port Angeles (WA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401K with employer match

Paid Flex Days

Employee Meals

Paid Training

Paid Training

Employee Meals

Employer Funded Health Reimbursement

Job summary

A leading food service company is seeking Shift Managers to oversee Crew Members and ensure brand standards are met. Responsibilities include coaching, achieving guest satisfaction, and upholding operational excellence. Candidates should have leadership experience, excellent communication skills, and the ability to thrive in a fast-paced environment. This position offers full-time and part-time options. A comprehensive benefit package is included, featuring medical, dental, vision, and paid training.

Qualifications

• Previous experience in a leadership role in the food service industry is preferred.
• Ability to work in a fast-paced environment.
• Strong organizational and time management skills.
• Flexibility to work evenings, weekends, and holidays.
• High school diploma or equivalent.

Responsibilities

• Coach Crew Members and set goals.
• Maintain a guest-first culture in the restaurant.
• Drive sales goals and execute restaurant standards.
• Provide coaching and feedback to crew members.
• Create and maintain a guest first culture in the restaurant.
• Operate with sense of urgency to deliver speed targets.
• Ensure Brand standards, recipes, and systems are executed.
• Maintain a safe, secure, and healthy work environment by following safety, food safety and sanitation guidelines.
• Drive sales goals and results.
• Execute restaurant standards and marketing initiatives.
• Ensure all products are prepared according to Brand standards.
• Minimize waste.

Skills

Leadership experience in food service

Excellent communication

Time management

Flexibility for shifts

High school diploma

Education

High school diploma or equivalent

Job description

We are looking for Shift Manager candidates to join our KFC team! Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing feedback to Management.

Great Focus:

• Understands and exceeds guest expectations, needs and requirements
• Displays a sense of urgency with guests
• Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
• Resolves guest concerns by following Brand recommended guest recovery process

Skills and Qualifications:

• Previous experience in a leadership role in the food service industry (preferred)
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environmentStrong organizational and time management skills
• Flexibility to work evenings, weekends, and holidays
• High school diploma or equivalent

Responsibilities:

Team Environment:

• Support a respectful team environment
• Communicate shift priorities, goals and results with team members
• Support the training of crew members as requested
• Provide coaching and feedback to crew members

Operational Excellence:

• Create and maintain a guest first culture in the restaurant
• Operate with Sense of Urgency to deliver speed targets
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines

Profitability:

• Drive sales goals and results
• Execute restaurant standards and marketing initiatives
• Ensure all products are prepared according to Brand standards
• Minimize waste

Benefits/Other Compensation:

• Benefit Package: Medical, Dental, Vision. Employer Funded Health Reimbursement account. (eligible to enroll after 60 days of hire)
• 401K ( up to 4% Employer Safe Harbor Match)
• Paid Flex Days.
• Paid Training
• Employee Meals

Additional Info:

• You must be 18 years old
• Full-Time, Part-Time

Orchard Foods provides equal employment opportunities to all employees and applicants in compliance with all federal, state, or local laws.

If you are a natural leader with a passion for customer service and a desire to succeed, we encourage you to apply for this exciting opportunity.

At Orchard, we are committed to providing our employees with a supportive and positive work environment, as well as opportunities for growth and advancement.