Shift Lead: Inspire Service & Smooth Operations

Workstream; Pflugerville (TX); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Tips included

Job summary

Smoothie King is hiring for a Team Captain in Pflugerville, TX. The role involves leading shifts, guiding crew members, and ensuring smooth store operations while maintaining high guest service standards.

You will manage scheduling, upsell opportunities at the POS, and uphold food safety and quality guidelines. We value at least 6 months of guest service experience in a fast-paced setting and prior leadership or supervisory experience.

Qualifications

• Minimum of 6 months of guest service experience in a restaurant or retail environment.
• Proven ability to lead and direct a team in a fast-paced environment.

Responsibilities

• Lead by example during shifts, setting pace and standards for the team.
• Conduct shift huddles to communicate shift goals.
• Ensure proper role assignment and efficient operations.
• Provide guidance, coaching, and support to crew members.
• Monitor and enforce adherence to safety, quality, and service standards.

Skills

Leadership experience

Guest service

Staff coaching

Job description

Smoothie King is hiring for a Team Captain in Pflugerville, TX. The role involves leading shifts, guiding crew members, and ensuring smooth store operations while maintaining high guest service standards.

You will manage scheduling, upsell opportunities at the POS, and uphold food safety and quality guidelines. We value at least 6 months of guest service experience in a fast-paced setting and prior leadership or supervisory experience.