Shift Lead I

Chuze Fitness; Jacksonville (FL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Free Chuze Fitness Membership

Discount on retail purchases

401k

Health, dental, vision insurance

Job summary

Chuze Fitness in Jacksonville, FL is seeking a Lead 1 to support the front desk team, uphold a welcoming environment, and ensure the gym is clean and well presented. You will lead by example and help with memberships, retail, and member inquiries.

The role requires teamwork, strong communication, and the ability to multi-task across opening and closing shifts. Benefits include PTO, health coverage options, 401k, and a free gym membership.

Qualifications

• Customer service experience is required or preferred.
• Ability to lead a small team and train staff.
• Strong communication and organization skills.

Responsibilities

• Set and maintain welcoming standards for members.
• Lead front desk operations, sign-ups, and retail duties.
• Ensure gym presentation is clean and professional.
• Train front desk staff and share best practices (LMS, coaching).
• Manage opening/closing shifts and break schedules.
• Address member inquiries and escalate issues when needed.
• Run club admin tasks, reports, and emails.
• Participate in regular team meetings.

Skills

Customer Service

Team leadership

Communication

Multitasking

Shift management

Education

High school diploma or GED

Job description

8396 Merchants Way
Jacksonville, FL 32222, USA

• Pay or shift range: $15.35 USD to $17.12 USD
  Our compensation philosophy is founded on principles of equitable recognition for hard work. Final offers are based on various factors, including related skill sets, experience, location, qualifications, and other job-related criteria, irrespective of background.

Description

Why Chuze?

At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic.

If you’re ready to dive into the heart of hospitality, we want you on our team! Join us in making a difference!

Job Description

Pay Range: $15.35 - $17.12 / hour

As a Lead 1, you will play a pivotal role in supporting your team by ensuring a vibrant, professional, and efficient work environment. You will lead by example, setting the standard for kindness and en-chuzey-asm in every aspect of our operations, with a strong focus on enhancing the member experience.

Responsibilities include but are not limited to the following:

• Set and maintain Chuze standards in customer by welcoming and interacting with all members
• Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean
• Assist in all aspects of front desk operations, including membership sign-ups, retail presentation, amenities, answering phones, point-of-sale transactions, and making smoothies, if applicable
• Train all front desk employees and maintain knowledge of best practices and policies found in in-person coaching, Learning Management System (LMS) paths, and Harassment Prevention training
• Support running daily shift operations such as breaking employees for lunches, delegating and following up on cleaning responsibilities, and successfully completing opening and closing responsibilities
• Support in troubleshooting member inquiries and partner with management for escalated concerns
• Assist in administrative tasks such as member management software reports, inventory counts and managing club email
• Attend and participate in regularly scheduled team meetings
• Accrued PTO, sick leave, and paid holidays
• Medical, Dental, Vision, and other supplemental insurance
• 401k
• Free Chuze Fitness Membership
• Discount on all retail purchases, vendor products, and smoothies (at applicable clubs)
• Free CPR, First Aid, and AED Training
• Free food handler training and certification (for locations with smoothie bar only)
• Growth opportunities

*Benefits for Part-Time employees may differ

Physical requirements:

• Able to read, write, and speak clearly in English
• Touring the gym: walking and climbing stairs
• Bending, kneeling, and repetitive arm movement
• Standing for long periods
• Computer operations
• Ability to lift at least 50lbs

Additional Information:

Chuze Fitness is an Equal Opportunity Employer. We consider candidates solely based on merit. Background checks are required for some positions.

Qualifications

Experience

Required

Teamwork-based mentality with the capacity to deliver and receive feedback

Ability to multi-task and handle shifting priorities with attention to detail

Excellent communication skills in person and over the phone

Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed

1 year:

Customer Service experience

Previous experience running shifts or leading a team

Preferred

High school graduate or GED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.