Shift Lead: High-Energy Guest Experience & Team Coaching

Round Table Pizza; San Diego (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Buffalo Wild Wings in San Diego is seeking a Shift Lead to help run daily restaurant operations, coach Team Members, and deliver an exceptional guest experience.

This role emphasizes operational excellence, food safety, and driving sales while maintaining a positive, high-energy team environment. The ideal candidate demonstrates strong leadership, communication, and flexibility to work nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent.
• Food safety and alcohol service certifications as required.
• Experience in high-volume, full-service restaurants preferred.

Responsibilities

• Lead daily shift operations while delivering an outstanding guest experience.
• Coach, develop, and support Team Members to drive performance and engagement.
• Ensure compliance with food safety, alcohol service, and company standards.
• Monitor labor, service, and operational efficiency throughout each shift.
• Conduct pre-shift meetings and provide real-time coaching.
• Support hiring, training, and retention of Team Members.
• Promote sales initiatives and company loyalty programs.
• Perform other duties as assigned.

Skills

Leadership

Guest service

Communication

Team coaching

Operations awareness

Education

High school diploma or equivalent

Job description

Buffalo Wild Wings in San Diego is seeking a Shift Lead to help run daily restaurant operations, coach Team Members, and deliver an exceptional guest experience.

This role emphasizes operational excellence, food safety, and driving sales while maintaining a positive, high-energy team environment. The ideal candidate demonstrates strong leadership, communication, and flexibility to work nights, weekends, and holidays.