Shift Lead: Hands-On Operations & Customer Service

Spotless Brands LLC; Randallstown (MD); On-site; USD 20,664 - 27,552; Full time

Job summary

Spotless Brands LLC is seeking a Shift Lead in Randallstown, Maryland. This operational support role focuses on maintaining operational standards, directing workflows, and ensuring team productivity and safety. Ideal for those seeking hands-on experience without formal leadership responsibilities. Responsibilities include assisting site leadership, providing customer service, and ensuring cleanliness. Must have a High School Diploma or equivalent and preferably prior leadership experience. The role offers a dynamic environment with opportunities for growth.

Qualifications

• High School Diploma or equivalent preferred.
• Previous leadership experience in operational environment preferred.
• Must be at least 16 years of age.

Responsibilities

• Support site leadership by executing operational tasks.
• Provide direction to team members during shifts.
• Address customer issues or escalated concerns.

Skills

Customer service principles

Instructions giving

Team motivation

Problem-solving

Time management

Education

High School Diploma or equivalent

Tools

MS Excel

Car wash equipment

Job description

Spotless Brands LLC is seeking a Shift Lead in Randallstown, Maryland. This operational support role focuses on maintaining operational standards, directing workflows, and ensuring team productivity and safety. Ideal for those seeking hands-on experience without formal leadership responsibilities. Responsibilities include assisting site leadership, providing customer service, and ensuring cleanliness. Must have a High School Diploma or equivalent and preferably prior leadership experience. The role offers a dynamic environment with opportunities for growth.