Shift Lead: Hands-On Leader Driving Fast-Paced Service

Five Guys; Houston (TX); On-site; USD 19,000 - 21,000; Full time

Job summary

Five Guys is seeking a Shift Leader in Houston, TX. You will lead by example, work alongside your team, and ensure every guest walks out impressed. The role involves stepping in to run operations when management isn’t on site, covering cashier, grill, prep, fries, and dining room tasks.

We value a team-first mindset, clear communication, and the ability to stay calm under pressure in a fast-paced kitchen environment. Growth opportunities are highlighted through hands-on leadership each shift.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• Team-first mindset with strong communication skills.
• Leads by doing—not just directing.
• Ability to stay cool and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership experience

Communication

Team-first mindset

Calm under pressure

POS systems

Tools

POS systems

Job description

Five Guys is seeking a Shift Leader in Houston, TX. You will lead by example, work alongside your team, and ensure every guest walks out impressed. The role involves stepping in to run operations when management isn’t on site, covering cashier, grill, prep, fries, and dining room tasks.

We value a team-first mindset, clear communication, and the ability to stay calm under pressure in a fast-paced kitchen environment. Growth opportunities are highlighted through hands-on leadership each shift.