Shift Leader: Hands-On Team Coach in Fast-Paced Kitchen

Five Guys; McAllen (TX); On-site; USD 16,000 - 23,000; Full time

Job summary

Five Guys Operations LLC is seeking a dedicated Shift Leader who can guide a fast-paced restaurant team. You’ll lead by example, run shifts in coordination with management, and ensure every guest leaves satisfied.

We offer an hourly starting wage of $14.00 plus tips and bonus opportunities. If you thrive on people, teamwork, and hands-on leadership, this is your next step at Five Guys.

Qualifications

• 1-2 years of restaurant, retail, or hospitality experience (leadership preferred).
• Strong team-first mindset with good communication.
• Leads by doing — not just directing.
• Ability to stay calm and make quick decisions in a fast-paced environment.
• Basic math and comfortable using POS systems.

Responsibilities

• Lead the shift and run operations when management isn’t on site.
• Jump into every position - cashier, grill, prep, fries, dining room - no task is too small
• Deliver fast, accurate service and create a great guest experience every time
• Coach, support, and motivate crew members to perform at their best
• Help train new team members and build a strong, positive culture
• Keep the restaurant clean, safe, and up to brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

Skills

Leadership

Customer Service

Communication

POS Systems

Teamwork

Tools

POS Systems

Job description

Five Guys Operations LLC is seeking a dedicated Shift Leader who can guide a fast-paced restaurant team. You’ll lead by example, run shifts in coordination with management, and ensure every guest leaves satisfied.

We offer an hourly starting wage of $14.00 plus tips and bonus opportunities. If you thrive on people, teamwork, and hands-on leadership, this is your next step at Five Guys.