Shift Lead: Guest Experience & Team Operations

Tim Hortons; Parkersburg (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

Tim Hortons is seeking a Shift Supervisor in Parkersburg, GA to oversee team activities on shift and uphold standards for people, product, cleanliness, and guest experience.

The role emphasizes leading by example, assisting in staffing decisions, managing guest interactions with urgency and hospitality, and ensuring compliance with all policies and safety guidelines during busy periods.

Responsibilities

• Supervises team activities on shift to ensure guest experience standards.
• Supports recruitment and retention strategies with management.
• Ensures compliance with health, safety, and operational policies.
• Maintains staffing coverage and adjusts roles during busy periods.

Job description

Tim Hortons is seeking a Shift Supervisor in Parkersburg, GA to oversee team activities on shift and uphold standards for people, product, cleanliness, and guest experience.

The role emphasizes leading by example, assisting in staffing decisions, managing guest interactions with urgency and hospitality, and ensuring compliance with all policies and safety guidelines during busy periods.