Shift Lead: Growth Path to Restaurant Leadership

San Antonio Wings LLC; Lee's Summit (MO); On-site; USD 36,000 - 37,000; Full time

Job summary

Wingstop is seeking a Shift Lead to manage daily operations and support store leadership in Blue Springs, MO. The role offers growth opportunities and requires strong leadership, customer service, and the ability to work evenings, weekends, and holidays.

The Shift Lead will supervise staff, coach team members, monitor food quality and safety, and ensure a positive dining experience for guests during their shift.

Qualifications

• High school diploma or equivalent.
• Restaurant, retail, or customer service experience.
• Leadership or supervisory experience preferred.
• Strong communication and interpersonal skills.
• Basic math and cash-handling skills.
• Ability to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Lead daily restaurant operations during assigned shifts.
• Support the General Manager and Assistant Manager to meet goals.
• Coach team members and resolve guest concerns.
• Maintain a positive, high-energy work environment.
• Ensure excellent customer service, food quality, cleanliness and safety.
• Complete opening, mid-shift, and closing procedures as assigned.

Skills

Strong communication

Interpersonal skills

Cash handling

Flexible schedule

Leadership experience

Education

High school diploma or equivalent

Tools

POS systems

Inventory procedures

Job description

Wingstop is seeking a Shift Lead to manage daily operations and support store leadership in Blue Springs, MO. The role offers growth opportunities and requires strong leadership, customer service, and the ability to work evenings, weekends, and holidays.

The Shift Lead will supervise staff, coach team members, monitor food quality and safety, and ensure a positive dining experience for guests during their shift.