Shift Lead - Food & Guest Experience

Applegreen (US) Welcome Centers

Allentown (Lehigh County)

On-site

USD 19,320 - 27,517

Full time

14 days+

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Benefits offered by this job

Flexible Schedules
Medical/Dental/Vision Insurance
Paid Time Off
401(k) with Company Match
Earned Wage Access – Pay on Demand
Education Assistance
Employee Referral Bonus
Meal Discount
Pet Insurance

Job summary

A travel plaza services company in Allentown is seeking a Shift Supervisor to lead team members and ensure excellent customer service. Responsibilities include overseeing shift activities, handling cash transactions, and maintaining food safety standards. Ideal candidates will have cash handling and customer service experience. This full-time position offers flexible schedules and many benefits, including medical insurance and education assistance, with a pay rate of $17/hr.

Qualifications

  • Experience in cash handling and customer service is required.
  • Shift supervisor or leadership experience is preferred.
  • Must be able to interact positively with customers and coworkers.

Responsibilities

  • Lead the activities of team members on shift.
  • Provide friendly customer service through positive interactions.
  • Complete opening, daily, and closing procedures as per company policy.
  • Operate the point-of-sale system and manage cash transactions.
  • Ensure proper food handling and quality standards are maintained.
  • Complete kitchen-related tasks including prepping and cooking.
  • Assist in training new team members.

Skills

Cash handling
Customer service
Leadership

Job description

A travel plaza services company in Allentown is seeking a Shift Supervisor to lead team members and ensure excellent customer service. Responsibilities include overseeing shift activities, handling cash transactions, and maintaining food safety standards. Ideal candidates will have cash handling and customer service experience. This full-time position offers flexible schedules and many benefits, including medical insurance and education assistance, with a pay rate of $17/hr.
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