Shift Team Lead – Fast-Paced Food Service & Guest Experience

Applegreen (US) Welcome Centers; Union (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A major travel plaza operator in Union, New Jersey is seeking a Shift Supervisor to lead team activities and deliver exceptional customer service. This role involves handling cash, ensuring food safety, and training new employees. Candidates should have cash handling and customer service experience, and a friendly demeanor. Benefits include flexible schedules, medical insurance, and employee referral bonuses. Join a dynamic team focused on refreshing travelers on their journey.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with the public and coworkers in a friendly manner.

Responsibilities

• Lead activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete procedures/checklists in accordance with company policies.
• Operate POS system and accurately process payments.
• Ensure proper food handling procedures are followed.
• Complete kitchen-related tasks including cooking and cleaning.
• Assist in training new team members.

Skills

Cash handling

Customer service

Leadership

Friendly interaction

Job description

A major travel plaza operator in Union, New Jersey is seeking a Shift Supervisor to lead team activities and deliver exceptional customer service. This role involves handling cash, ensuring food safety, and training new employees. Candidates should have cash handling and customer service experience, and a friendly demeanor. Benefits include flexible schedules, medical insurance, and employee referral bonuses. Join a dynamic team focused on refreshing travelers on their journey.