Shift Lead - Fast-Paced Team for Top Guest Service

Moes Southwest Grill Group; Buffalo (NY); On-site; USD 42,000 - 55,000; Full time

Job summary

Moe's Southwest Grill Group in Buffalo, NY is seeking a Shift Manager to oversee daily restaurant operations, ensuring quality food and guest service in a fast-paced environment, while upholding brand standards. The role leads a team, trains staff, enforces safety and sanitation, manages opening/closing activities, and drives guest satisfaction with professional conduct and adherence to company values.

You will coordinate with management on scheduling, inventory, and corrective actions as

Qualifications

• Experience in shift leadership or management in a fast-paced restaurant.
• Ability to manage multiple tasks and lead a team to goals.
• Strong guest service mindset and communication skills.

Responsibilities

• Train staff for prep, cooking, packaging and serving in a timely fashion; ensure quality and brand standards.
• Maintain a fun, fast-paced atmosphere; greet guests and strive for 100% guest satisfaction.
• Enforce sanitation, food safety, and security; complete administrative paperwork.
• Maintain professional image and adherence to punctuality, cleanliness and uniform policies.
• Represent Moe's values and perform additional tasks as directed by leadership.

Skills

Guest services

Communication

Shift management

Computer skills

Leadership

Multi-tasking

Team leadership

Core values

Job description

Moe's Southwest Grill Group in Buffalo, NY is seeking a Shift Manager to oversee daily restaurant operations, ensuring quality food and guest service in a fast-paced environment, while upholding brand standards. The role leads a team, trains staff, enforces safety and sanitation, manages opening/closing activities, and drives guest satisfaction with professional conduct and adherence to company values.

You will coordinate with management on scheduling, inventory, and corrective actions as