Shift Lead — Fast-Paced Restaurant Ops

Workstream; Town of Antigo (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Workstream is seeking an hourly Shift Coordinator to lead restaurant operations during assigned shifts. You will supervise Team Members, ensure fast, friendly service, and uphold safety and cash-control procedures while driving sales and profitability.

The role requires 1–2 years in quick-service, the ability to work evenings, weekends, and holidays, and a strong guest-service mindset. On-site position with potential for varied shifts.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant

Responsibilities

• Follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Maintains inventory by performing Daily and Weekly inventory inspections
• Receives inventory truck orders
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance
• Sets an example for Team Members by working hard to implement shift plans and drive operational results
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates Team Members during the shift on each of the workstations
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that the restaurant upholds operational and brand standards

Skills

Guest service

Coaching and feedback

Team leadership

Operations mindset

Education

High School Diploma or GED

College coursework (2 years) preferred

Job description

Workstream is seeking an hourly Shift Coordinator to lead restaurant operations during assigned shifts. You will supervise Team Members, ensure fast, friendly service, and uphold safety and cash-control procedures while driving sales and profitability.

The role requires 1–2 years in quick-service, the ability to work evenings, weekends, and holidays, and a strong guest-service mindset. On-site position with potential for varied shifts.