Shift Lead – Fast-Paced Restaurant Operations

Jimmy John's Sandwiches; Scottsbluff (NE); On-site; USD 19,000 - 28,000; Full time

Job summary

Jimmy John’s is looking for a motivated Shift Manager to join our team and lead a fast-paced environment. You’ll supervise the shift, uphold our standards for speed and quality, and ensure smooth daily operations.

We’re seeking dependable leaders who train and motivate staff, manage labor and inventory, and handle customer concerns. Flexibility for evenings and weekends is important, and you should lead by example to keep the team productive and focused.

Qualifications

• Previous restaurant or leadership experience preferred.
• Strong communication and problem-solving skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Dependable, punctual, and able to take initiative.
• Positive attitude with a team-first mentality.
• Ability to lead by example and hold others accountable.
• Flexible availability, including evenings and weekends.
• Willingness to learn and follow Jimmy John’s operational standards.

Responsibilities

• Lead and supervise team members during assigned shifts, ensuring smooth daily operations.
• Provide excellent customer service while maintaining Jimmy John’s standards for speed, accuracy, and quality.
• Train, coach, and motivate employees to perform their best.
• Delegate tasks and ensure team members stay productive throughout their shifts.
• Monitor labor costs and make staffing adjustments based on business needs.
• Ensure proper food preparation, portion control, and food safety procedures are followed.
• Maintain restaurant cleanliness, organization, and sanitation standards.
• Manage cash handling, register operations, and shift paperwork accurately.
• Monitor inventory, minimize food waste, and help control food costs.
• Handle customer concerns professionally and resolve issues promptly.
• Ensure opening and closing procedures are completed correctly.
• Communicate effectively with the General Manager regarding staffing, operational concerns, and shift performance.
• Hold team members accountable for following company policies and procedures.
• Step in wherever needed to support the team and keep operations running efficiently.

Skills

Leadership

Communication

Multitasking

Dependable

Punctual

Initiative

Team-first

Flexibility

Job description

Jimmy John’s is looking for a motivated Shift Manager to join our team and lead a fast-paced environment. You’ll supervise the shift, uphold our standards for speed and quality, and ensure smooth daily operations.

We’re seeking dependable leaders who train and motivate staff, manage labor and inventory, and handle customer concerns. Flexibility for evenings and weekends is important, and you should lead by example to keep the team productive and focused.