Shift Lead: Fast-Paced Restaurant Leader with Growth

Five Guys logo; City of Oswego (NY); On-site; USD 19,000 - 28,000; Full time

Job summary

Five Guys is hiring a Shift Leader in New York. You’ll lead the shift, run operations when management isn’t on site, and work hands-on across cashier, grill, prep, fries, and dining room to keep guests delighted.

You bring 1–2 years in restaurant or retail, a team-first attitude, and comfort with POS systems. We value quick decision-making in a fast-paced setting, strong communication, and a readiness to train new teammates while upholding brand standards.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• Strong communication and team‑oriented mindset.
• Ability to stay calm and make decisions in a fast‑paced setting.
• Comfort with POS systems and basic math.

Responsibilities

• Lead the shift and run operations when management isn’t on site.
• Staff across cashier, grill, prep, fries, and dining room.
• Deliver fast, accurate service and guest experiences.
• Coach, support, and motivate crew to perform at their best.
• Train new team members and uphold brand standards.
• Maintain cleanliness and brand standards; manage breaks and cash handling.

Skills

Leadership

Teamwork

Communication

Customer service

Fast-paced work

Education

High School diploma or equivalent

Tools

POS systems

Job description

Five Guys is hiring a Shift Leader in New York. You’ll lead the shift, run operations when management isn’t on site, and work hands-on across cashier, grill, prep, fries, and dining room to keep guests delighted.

You bring 1–2 years in restaurant or retail, a team-first attitude, and comfort with POS systems. We value quick decision-making in a fast-paced setting, strong communication, and a readiness to train new teammates while upholding brand standards.