Shift Lead - Fast-Paced Guest Experience & Growth

Little Beet Restaurants; New York (NY); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Health coverage

Paid Time Off

401k with 4% match

Pre-tax commuter benefits

Team member discounts

Job summary

Little Beet Restaurants in New York is seeking team members to deliver friendly, attentive service and accurate order entry using Toast. You’ll work in a fast-paced, supportive environment focused on guest experience and teamwork.

We offer growth opportunities, a balanced schedule, and benefits including health coverage, PTO, and a 401(k) match after 90 days. This on-site role combines hospitality with a pathway to advance your career within Convive Brands.

Qualifications

• 3 to 6 months of related restaurant experience or training.
• Experience with POS systems, especially Toast.
• Flexibility in schedule is highly preferred but not required.
• Ability to be cross‑trained in all areas of the dining room and retail space preferred.
• Ability to speak, read, and understand the primary language of the work location.

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit
• Receive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessary
• Anticipate guest needs and note any preferences provided by the guest
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
• Prepare drinks for the dining room, as needed
• Handle any guest situations with genuine empathy and elevate to a manager as necessary
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
• Organize money and receipts throughout the shift in adherence with the cash handling policy
• Keep all areas of the restaurant clean and organized by following cleaning checklists
• Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location

Tools

Toast POS

Job description

Little Beet Restaurants in New York is seeking team members to deliver friendly, attentive service and accurate order entry using Toast. You’ll work in a fast-paced, supportive environment focused on guest experience and teamwork.

We offer growth opportunities, a balanced schedule, and benefits including health coverage, PTO, and a 401(k) match after 90 days. This on-site role combines hospitality with a pathway to advance your career within Convive Brands.