Shift Lead — Fast-Paced Guest Experience Champion

Dairy Queen; Andover (CA); On-site; USD 31,000 - 42,000; Full time

Job summary

Dairy Queen is seeking positive, energetic employees to lead and deliver fan-first service. Applicants should be eager to lead, do things right, be accountable, and create smiles for our fans.

We are looking for individuals who can act as ambassadors of the Dairy Queen brand and maintain a professional standard in all interactions. Job Functions include greeting fans, assisting in the management of restaurant areas during shifts, coaching crew members, ensuring the restaurant is organized and

Qualifications

• Minimum 6+ months of high volume quick service restaurant experience.
• Strong knowledge and application of safe food handling practices.
• Must be ServSafe certifiable
• Highly organized and detail oriented
• Work well under pressure while maintaining a great attitude
• Exhibit good manners, personal hygiene, and promptness

Responsibilities

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance.
• Enthusiastically greet and welcome fans to the Dairy Queen brand.
• Strive to exceed fan expectations and deliver fan first service through timely and quality service.
• Assist in the management of specific areas of the restaurant during scheduled shifts.
• Coach crew members to build a highly skilled and productive team.
• Ensure that the restaurant is properly organized and staffed.
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members.

Skills

Team leadership

Customer service

Communication

Fast-paced environment

Education

High School diploma or equivalent

ServSafe certification

Job description

Dairy Queen is seeking positive, energetic employees to lead and deliver fan-first service. Applicants should be eager to lead, do things right, be accountable, and create smiles for our fans.

We are looking for individuals who can act as ambassadors of the Dairy Queen brand and maintain a professional standard in all interactions. Job Functions include greeting fans, assisting in the management of restaurant areas during shifts, coaching crew members, ensuring the restaurant is organized and