Shift Lead: Fast-Paced Café Leadership & Guest Experience

Dunkin - Reseda; Los Angeles (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

ZippyApp Talentral Corp. is hiring a Supervisor/Shift Lead for a Dunkin franchise in Los Angeles. The role focuses on coaching crew, maintaining guest culture, and supervising cash functions and operations on shift.

The position can be part-time or full-time, with prior lead experience and a Dunkin/QSR background highly desirable. Franchisee employment details are outlined for wage and scheduling responsibilities.

Qualifications

• Ability to effectively communicate.
• Ability to manage others.
• Previous restaurant experience.
• Ability to speak and read English fluently.
• Dunkin Donuts/Coffee shop/QSR experience a plus.

Responsibilities

• Assist with Cashier functions including cash outs and making change.
• Ensure the cleanliness of the restaurant and delegate side work tasks daily.
• Perform uniform checks ensuring that everyone is in the proper attire.
• Run the shift while making sure that all employees are taking their given/mandatory breaks at the appropriate time throughout the day.
• Assist the Manager with any other additional needs.

Skills

Communicate effectively

People management

Restaurant experience

English fluency

Dunkin/QSR experience a plus

Job description

ZippyApp Talentral Corp. is hiring a Supervisor/Shift Lead for a Dunkin franchise in Los Angeles. The role focuses on coaching crew, maintaining guest culture, and supervising cash functions and operations on shift.

The position can be part-time or full-time, with prior lead experience and a Dunkin/QSR background highly desirable. Franchisee employment details are outlined for wage and scheduling responsibilities.