Shift Lead — Elevate Store Ops & Customer Experience

Lidl US; Richmond (VA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical & Prescription

Dental & Vision

PTO

401k Plan

DailyPay

Employee Discount

Job summary

Lidl US is seeking a Shift Lead to manage high-priority tasks, support store leadership, and balance front‑of‑house duties with back‑of‑house responsibilities. This role emphasizes quick learning, strong work ethic, and hands‑on Lidl operations across a busy retail environment.

As a Shift Lead, you will supervise shifts, ensure cleanliness, product availability, and customer satisfaction, while also handling inventory, pricing, and timekeeping. Competitive benefits accompany the position.

Qualifications

• High School Diploma or GED.
• Must be 21 years of age or older.
• Positive attitude, strong work ethic, and willingness to learn multiple roles quickly.
• Effective, friendly, and professional communication skills.
• Ability to multitask and adapt quickly to changing priorities in a fast‑paced environment.
• Ability to lift, carry, move, or slide products up to and in excess of 45 lbs. and reach above head height.
• Authorization to work in the United States.
• Ability to obtain and maintain ServSafe certification.
• Ability to obtain and maintain state‑specific store alcohol licensing as needed.

Responsibilities

• Uphold Lidl’s standards for cleanliness, freshness, product availability, and customer service throughout the store
• Run assigned shifts in the absence of the Store Manager or Assistant Store Manager, ensuring smooth and efficient operations
• Carry out key operational tasks such as inventory receiving, cold chain compliance, safe handling, price changes, returns processing, ordering, and timekeeping procedures
• Follow processes for stock handling, including receiving inventory, write-offs, and returns
• Encourage timely and accurate task completion by maintaining focus on priorities and leading by example
• Flex between stocking, cleaning, and promotional merchandising to meet store needs
• Perform other duties as assigned

Skills

Customer service

Multitasking

Communication

Teamwork

Adaptability

Education

High School Diploma or GED

Job description

Lidl US is seeking a Shift Lead to manage high-priority tasks, support store leadership, and balance front‑of‑house duties with back‑of‑house responsibilities. This role emphasizes quick learning, strong work ethic, and hands‑on Lidl operations across a busy retail environment.

As a Shift Lead, you will supervise shifts, ensure cleanliness, product availability, and customer satisfaction, while also handling inventory, pricing, and timekeeping. Competitive benefits accompany the position.