Shift Lead: Elevate Service, Train Teams, Drive Growth

Arby's, Inc.; Granite City (IL); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Health Savings Account (HSA)

Short & Long Term Disability

401(K) Plan + Company Match

Paid Time Off

Tuition Reimbursement

Job summary

A leading restaurant franchise is seeking a Shift Manager to oversee operational tasks and lead a team. Responsibilities include food preparation, customer service, and training staff. The ideal candidate has supervisory experience in the Food/Hospitality industry and strong communication skills. The position offers a competitive compensation ranging from $16.00 - $18 per hour, along with a comprehensive benefits package including health insurance, 401(K) plan, and tuition reimbursement.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation and customer service.
• Train and develop team members to ensure exceptional service.
• Adhere to all company policies to maintain quality standards.
• Implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels to reduce waste.

Skills

Team Leadership

Customer Service

Communication

Organizational Skills

Time Management

Job description

A leading restaurant franchise is seeking a Shift Manager to oversee operational tasks and lead a team. Responsibilities include food preparation, customer service, and training staff. The ideal candidate has supervisory experience in the Food/Hospitality industry and strong communication skills. The position offers a competitive compensation ranging from $16.00 - $18 per hour, along with a comprehensive benefits package including health insurance, 401(K) plan, and tuition reimbursement.