Shift Manager — Lead Team, Elevate Service & Efficiency

Arby's, Inc.; Belleville (IL); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Health Savings Account (HSA)

401(K) Plan + Company Match

Paid Time Off

Tuition Reimbursement program

Job summary

A leading food franchise operator is seeking a Shift Manager to oversee operations, train team members, and ensure exceptional customer service. The ideal candidate should have at least 2 years of supervisory experience in the Food/Hospitality industry, possess strong leadership and communication skills, and be available to work flexible hours including evenings and weekends. This role offers competitive compensation and a robust benefits package.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee operational tasks, including food preparation, customer service, and cleanliness.
• Train and develop team members to ensure exceptional service.
• Adhere to all company policies and procedures.
• Implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels.

Skills

Leadership

Customer Service

Communication

Organization

Time Management

Job description

A leading food franchise operator is seeking a Shift Manager to oversee operations, train team members, and ensure exceptional customer service. The ideal candidate should have at least 2 years of supervisory experience in the Food/Hospitality industry, possess strong leadership and communication skills, and be available to work flexible hours including evenings and weekends. This role offers competitive compensation and a robust benefits package.