Shift Lead: Elevate Pet Care, Sales & Store Ops

Pet Supermarket; Gainesville (FL); On-site; USD 19,000 - 23,000; Full time

Job summary

Pet Supermarket in Gainesville, FL is seeking a Shift Lead to support the store management team in daily operations, sales, animal care, and policy adherence. You will help drive sales goals and ensure smooth daily operations as the on-duty manager.

You will also collaborate with rescue agencies, maintain a safe, clean store, and assist with inventory, training, and merchandising during shifts. A strong customer focus and ability to lift up to 55 lbs is expected.

Qualifications

• Minimum 1 year retail or customer service experience
• Enjoy working with and around animals.

Responsibilities

• Assist customers and lead the team in driving sales, service, and customer experience to achieve KPIs and store goals.
• Prioritize, assign, and delegate daily goals and tasks to associates and ensure proper completion.
• Maintain professionalism and a positive attitude in all communications—verbal, written, or email.

Skills

Customer service

Sales leadership

Team coordination

Communication

Safety minded

Job description

Pet Supermarket in Gainesville, FL is seeking a Shift Lead to support the store management team in daily operations, sales, animal care, and policy adherence. You will help drive sales goals and ensure smooth daily operations as the on-duty manager.

You will also collaborate with rescue agencies, maintain a safe, clean store, and assist with inventory, training, and merchandising during shifts. A strong customer focus and ability to lift up to 55 lbs is expected.