Shift Lead: Elevate Guest Experience

Big Boy Restaurant Group; Harrison (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Big Boy Restaurant Group in Harrison, OH is seeking a Shift Leader to support the management team in delivering hospitality excellence. You will coach staff, ensure timely food delivery, uphold cleanliness and sanitation, and help maintain a welcoming dining environment.

This entry-level management role requires a High School diploma or GED, physical stamina, and strong communication. You will work with the leadership team to drive guest satisfaction and operational standards on every shift.

Qualifications

• High School Diploma or GED required.
• Ability to read, count, write and follow recipes accurately.
• Strong communication and leadership skills.

Responsibilities

• Protects cash assets, counts cash and logs deposits.
• Works with management to achieve sales while maintaining standards.
• Enforces company policies, wages, hours and sanitation regulations.
• Supports promotions and ensures proper food presentation at all times.
• Maintains safety and sanitation standards in the restaurant.
• Ensures staff training and professional appearance.

Skills

Leadership

Customer service

Communication

Education

High School Diploma or GED

Job description

Big Boy Restaurant Group in Harrison, OH is seeking a Shift Leader to support the management team in delivering hospitality excellence. You will coach staff, ensure timely food delivery, uphold cleanliness and sanitation, and help maintain a welcoming dining environment.

This entry-level management role requires a High School diploma or GED, physical stamina, and strong communication. You will work with the leadership team to drive guest satisfaction and operational standards on every shift.