Shift Leader: Lead Hospitality & Craveable Moments

Big Boy Restaurant Group; Xenia (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive training program

Meal discounts

An open-door work environment

Promote from within opportunities

Paid time off - insurance benefits for

Job summary

Big Boy Restaurants in Xenia, OH is seeking an experienced Shift Leader to support hospitality excellence in daily operations.

This full-time, in-person role focuses on coaching staff, ensuring timely service, and maintaining hygiene standards while delivering a memorable guest experience.

Join a team with a heritage dating back to 1936 and opportunities for internal advancement.

Responsibilities

• Protects the cash assets of the restaurant during each shift.
• Works with the Executive General Manager and the Assistant Manager(s), as a team, to achieve maximum sales and profits while maintaining excellence in operational standards and procedures.
• Consistently enforces all Company policies, procedures and standards. Ensures all government laws, rules and regulations are followed to the letter of the law regarding wages, hours and sanitation.
• Works with the management team to implement all advertising and promotions coordinated by the Marketing Department, ensuring that all food is prepared and presented properly 100% of the time.
• Maintains strict safety and sanitation standards in the restaurant.
• Assists the management team to ensure all employees receive proper training.
• Supports the management team at all times with the primary focus being complete guest satisfaction.
• Maintains a professional appearance, adhering to uniform standards at all times.

Job description

Big Boy Restaurants in Xenia, OH is seeking an experienced Shift Leader to support hospitality excellence in daily operations.

This full-time, in-person role focuses on coaching staff, ensuring timely service, and maintaining hygiene standards while delivering a memorable guest experience.

Join a team with a heritage dating back to 1936 and opportunities for internal advancement.