Shift Lead - Elevate Customer Experience & Store Ops

Walgreens; St. Ann (MO); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in St. Ann, Missouri is seeking a team-oriented associate to help open and close the store in the absence of management, manage cash and transactions, and deliver a friendly, helpful customer experience.

The role involves engaging customers, supporting store operations, inventory checks, pricing updates, and cooperating with the team to maintain a clean, organized store environment.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Maintains inventory accuracy, assists with pricing changes and signage, and supports store operations and displays.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in St. Ann, Missouri is seeking a team-oriented associate to help open and close the store in the absence of management, manage cash and transactions, and deliver a friendly, helpful customer experience.

The role involves engaging customers, supporting store operations, inventory checks, pricing updates, and cooperating with the team to maintain a clean, organized store environment.