Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Murrells Inlet (SC); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

Walgreens in Murrells Inlet, SC is hiring for a frontline leadership role focused on customer experience and store operations. You will open/close the store in the absence of management, handle cash operations, assist with returns, and support vendor deliveries while maintaining inventory accuracy.

You will engage customers, model service best practices, and help team members deliver a distinctive Walgreens shopping experience including proactive assistance and clear communication to customers.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• State-required PTCB certification or pharmacy license preferred.

Responsibilities

• Opens and closes the store in the absence of management, including systems start-ups and cash handling.
• Handles returns, refunds, cash drops, and cash register reconciliations.
• Delivers a distinctive customer experience and assists customers proactively.
• Maintains inventory accuracy and supports merchandising and pricing tasks.
• Liaises with management when store management is absent and supports vendor deliveries.

Skills

Leadership experience

Customer service

Fluent English

Education

PTCB certification

Pharmacy license (state)

Job description

Walgreens in Murrells Inlet, SC is hiring for a frontline leadership role focused on customer experience and store operations. You will open/close the store in the absence of management, handle cash operations, assist with returns, and support vendor deliveries while maintaining inventory accuracy.

You will engage customers, model service best practices, and help team members deliver a distinctive Walgreens shopping experience including proactive assistance and clear communication to customers.