Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Chandler (AZ); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Chandler, AZ is seeking a capable associate to support daily store operations, customer service, and cash handling duties. You will open and close the store when management is unavailable, handle returns and cash handling, and ensure the floor and stock room are ready for business.

You will also assist with deliveries through the backdoor as needed. The role emphasizes delivering a distinctive customer experience, greeting customers, and proactively assisting with questions about

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including required cash handling.
• Completes product returns, order voids, refunds, cash drops, and provides change to registers.
• Delivers a distinctive and delightful customer experience.
• Engages customers and patients, assists with products and services, resolves issues.
• Models customer service best practices and proactive service traits.
• Maintains accurate inventory counts and proper pricing/signage.

Skills

Leadership experience

English proficiency

Tools

POS system

Job description

Walgreens in Chandler, AZ is seeking a capable associate to support daily store operations, customer service, and cash handling duties. You will open and close the store when management is unavailable, handle returns and cash handling, and ensure the floor and stock room are ready for business.

You will also assist with deliveries through the backdoor as needed. The role emphasizes delivering a distinctive customer experience, greeting customers, and proactively assisting with questions about