Shift Lead - Customer Experience & Store Ops

Walgreens; Bullhead City (AZ); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Bullhead City, AZ, seeks an associate to open/close the store when management is not present, handle cash, and ensure the floor and stock room are ready for business. You will assist with deliveries through the back door and deliver a friendly customer experience.

You will welcome customers, resolve questions, and model Walgreens service traits to ensure a delightful experience while maintaining pricing, inventory, and basic store operations.

Qualifications

• At least 1 year of leadership or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open/close store in absence of management and manage cash handling.
• Complete returns, refunds, cash drops, and adjust cash registers.
• Provide distinctive customer experience and assist customers with products.
• Assist warehouse/vendor deliveries and backdoor access as needed.
• Maintain accurate inventory counts and pricing signage.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Tools

POS systems

Inventory software

Job description

Walgreens in Bullhead City, AZ, seeks an associate to open/close the store when management is not present, handle cash, and ensure the floor and stock room are ready for business. You will assist with deliveries through the back door and deliver a friendly customer experience.

You will welcome customers, resolve questions, and model Walgreens service traits to ensure a delightful experience while maintaining pricing, inventory, and basic store operations.