Shift Lead: Drive Smooth Shifts & Team Leadership

Take 5 Car Wash; Collierville (TN); On-site; USD 16,531 - 22,041; Full time

Job summary

Take 5 Car Wash in Collierville, TN is seeking a Shift Lead to help ensure every shift runs smoothly by supporting the team and delivering a great customer experience. You’ll engage with customers, assist with daily operations, uphold site standards, and step in to lead the team when management is not on-site to ensure both staff and customers are assisted.

As a Shift Lead you’ll drive customer engagement, promote memberships, and maintain Sparkle Assurance by upholding quality and safety

Qualifications

• Engage with customers and promote services to drive engagement and sales.
• Lead shifts and provide team direction in the absence of management.
• Monitor site safety protocols and ensure compliance.
• Assist with daily operations to keep the site running smoothly.

Responsibilities

• Greet customers and answer questions about services and memberships.
• Direct vehicles into wash tunnel and prepare them for washing.
• Lead team during shifts, delegating tasks and resolving issues.
• Inspect wash quality and report equipment or process issues.

Skills

Customer engagement

Team leadership

Safety compliance

Operations support

Job description

Take 5 Car Wash in Collierville, TN is seeking a Shift Lead to help ensure every shift runs smoothly by supporting the team and delivering a great customer experience. You’ll engage with customers, assist with daily operations, uphold site standards, and step in to lead the team when management is not on-site to ensure both staff and customers are assisted.

As a Shift Lead you’ll drive customer engagement, promote memberships, and maintain Sparkle Assurance by upholding quality and safety